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A brief history of Gaswise and its evolution

Gaswise Services Ltd was created in 1984 by Frank Neal who previously worked for British Gas for 25 years as an engineer, supervisor and technical officer.

The company has grown from a small business maintaining and installing gas appliances and heating systems to become one of the largest GasSafe registered businesses in East Anglia and currently employ nearly 100 full time members of staff.

A Family Business

During this time Frank Neal’s two sons, Paul and Mark, joined the company originally working as gas engineers. Now company directors responsible for managing departments looking after the needs of both Private Sector clients and Local Authorities and Housing Associations, they have continued to develop and expand the business.

In 2001 Gaswise Services Ltd acquired a separate electrical company called Elecsure who are based within our main King’s Lynn offices to assist with all electrical aspects of our contracts.

King's Lynn Training Facility

In order to support the ongoing development and training needs of employees, in 2012 a dedicated training facility was opened adjacent to the main King’s Lynn showroom which operates as a linked but separate business also supporting the local college and surrounding businesses.

High quality Standards

Gaswise Services Ltd recognised the benefit of developing our Quality Management System and successfully gained accreditation to ISO 9001:2008 standards in 2012. Additionally, to support our commitment in limiting the environmental impact of our business, at the same time we achieved recognition for our Environmental Management System and became certified to ISO 14001:2004 standards.

Our primary objectives are to develop our business whilst adapting to new energy innovations and initiatives and to continue to deliver services to our clients achieving total satisfaction.

Customer Statisfaction

Customer retention and new business opportunities are crucial to our objectives and our workforce is focussed on meeting customer needs and expectations, as well as dealing productively with any complaints or suggestions.

We are committed to create job opportunities for local people within the geographical areas covered by our business and to actively support local community projects and initiatives whenever possible; for further information please contact Mark Neal or Paul Neal at Gaswise Services Ltd.

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